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The Biggest Threat You’ve Never Thought Of: The Oil Change Symphony

by Dr. Z | Jul 26, 2019 | Alignment, Communication, Teamwork, Workplace Communication

“Bay 3 clear,” shouted the oil technician as he signaled it was clear to pull my car forward. “All clear here,” shouted his coworker in the next bay. Watching the well orchestrated and aligned activities of the Valvoline Instant Oil change team near my house, the...

Let Teleworkers Fail

by Dr. Z | Jan 21, 2016 | Business Decisions, Communication, Managing Team Members, Motivation, Telework, Workplace Communication

“I’m struggling with one guy in particular, and I’ve decided I’m going to let him fail on this first project. That’s the only way I can motivate him.” This was a client’s response when I asked how her new managerial role over a team of teleworkers was going. She...

The Wrong Workforce Engagement

by Dr. Z | Jan 7, 2016 | Communication, Engagement, Managing Team Members, Organizational Development, Workplace Communication

I recently came across a flyer advertising an upcoming workforce engagement seminar titled, “The role of communication in creating an engaged and collaborative workforce.” Do you see the problem with this seminar? It implies that there are other ways to engage a...
Brownies, Bowling, and Humanity in the White House

Brownies, Bowling, and Humanity in the White House

by Dr. Z | May 24, 2015 | Inspiration, Learning, Workplace Communication

Of all the things I saw on my recent trip to the White House, I was most impressed by a 13×9 inch pan of brownies that one of the Dr. Jill Biden’s staff members brought to celebrate a coworker’s birthday. Now it was also really neat to see and sit behind the Vice...

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